Technical User Support
If you have issues with the ICTED.online platform, support is available:
- For any user support queries, please feel free to browse our comprehensive help page by clicking here
- Starting an online chat with one of our support consultants by clicking the green “chat” button at the bottom right hand corner of your screen. If all of our support consultants are busy, please leave a message in the chat box and we will contact you as soon as we are available. Simply click on the Chat icon on the bottom right corner of the page and submit your query. One of our team members will respond shorty and provide you with the necessary guidance.
*Please note that our Support Team is available for live support in real-time from Monday to Friday, between 08:00 and 16:00. Any queries logged outside these hours will be attended to the as soon as possible the following day
Need more Help?
If you need any additional assistance with accessing the Microsoft Digital Literacy course on ICTED.online, you are welcome to contact our Support Team directly via email at firstname.lastname@example.org | +27 12 111 7001.
Click on the ICTED.online logo below for a quick link to the Microsoft Digital Literacy Course sponsored by Standard Bank.